Sergio - Admin

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Activity overview

Latest activity by Sergio - Admin
  • Sergio - Admin created an article,

    How to book with Civitatis

    Booking with Civitatis is easy and intuitive. The reservation process can be divided into four easy steps:In the description of the activity you want to book, you should choose the day on the calen...

  • Sergio - Admin created an article,

    Do I need to be registered to make a booking?

    You are not obligated to create an account or register in order to make a reservation with Civitatis. Registration is entirely optional; however, it is highly recommended due to the additional bene...

  • Sergio - Admin created an article,

    Travelers needing assistance services (wheelchair, mobility scooter..)

    Traveling through Europe offers countless opportunities to explore its rich history, culture, and architecture. For travelers who use wheelchairs, guided tours can be an excellent way to experience...

  • Sergio - Admin created an article,

    Can I reserve a product and leave the date open?

    Unfortunately, it is not possible to proceed without specifying a date. To formalize your reservation, you are required to provide the exact date on which you wish to participate in the activity or...

  • Sergio - Admin created an article,

    Traveling with babies, should I include them in the reservation or do children go free?

    It is essential that every individual who will be participating in any tourist service or transfer is listed on the reservation confirmation. This requirement applies to all travelers, regardless o...

  • Sergio - Admin created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Sergio - Admin created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Sergio - Admin created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Sergio - Admin created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Sergio - Admin created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.