Sergio - Admin

Booking with Civitatis is easy and intuitive. The reservation process can be divided into four easy steps:In the description of the activity you want to book, you should choose the day on the calen...

You are not obligated to create an account or register in order to make a reservation with Civitatis. Registration is entirely optional; however, it is highly recommended due to the additional bene...

Traveling through Europe offers countless opportunities to explore its rich history, culture, and architecture. For travelers who use wheelchairs, guided tours can be an excellent way to experience...

Unfortunately, it is not possible to proceed without specifying a date. To formalize your reservation, you are required to provide the exact date on which you wish to participate in the activity or...

It is essential that every individual who will be participating in any tourist service or transfer is listed on the reservation confirmation. This requirement applies to all travelers, regardless o...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...